At Chris Wonders, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
🛍️ Returns
You may request a return within 7 days of receiving your order, only under the following conditions:
- The product is defective, damaged, or incorrect.
- The item must be unused and in the same condition that you received it.
- It must be returned in its original packaging.
To initiate a return, please contact us at 📧 [email protected] with your order number and a description of the issue. Photos of the damaged or defective product may be requested to process the return.
🚫 Non-Returnable Items
- Items that have been used or altered
- Items returned after the 7-day window
- Products without original packaging
💸 Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved:
- Refunds are processed within 5-7 business days after return approval.
- Refund will be in cash.
🚚 Return Shipping
Customers are responsible for the return shipping costs unless the item was received damaged or incorrect.
📦 Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please email us at [email protected].
For any questions or support, contact us at:
📧 [email protected]
Thank you for shopping with Chris Wonders!